Privacy Policy
Last updated: February 2025
1. Introduction
Cardinal Properties (Private) Limited ("Cardinal Properties", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our sales team, or engage with our property development services.
2. Information We Collect
2.1 Information You Provide
We may collect the following information when you:
- Complete a contact or enquiry form on our website (name, email address, phone number, message)
- Register interest in a property development (name, contact details, property preferences)
- Enter into a sale agreement (identification documents, proof of residence, financial information as required by Zimbabwean law)
- Correspond with our sales team via email, phone, or in person
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide information about our developments
- Process property reservations and facilitate the conveyancing process
- Send you updates about developments you have expressed interest in
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements applicable in Zimbabwe
- Prevent fraud and protect the security of our business
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Legal professionals: Conveyancers and legal firms involved in property transfer processes
- Financial institutions: Banks or mortgage providers where you have applied for financing
- Government bodies: The Deeds Registry, local authorities, and other regulatory bodies as required by law
- Service providers: Trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality obligations
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For property transactions, records are retained in accordance with Zimbabwean property and tax legislation.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Withdraw consent to marketing communications at any time
8. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse web traffic and improve our site. You can choose to accept or decline cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Phone: +263 242 497 231
- Email: info@cardinalcorp.co.zw